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University of South Dakota Athletics

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Important Policies

Ticketing
  • All sales are final, no refunds or exchanges
  • All seats are reserved, no general admission are available
  • Youth tickets apply to children in Kindergarten - 12th grade
  • If tickets are purchased seven (7) days or more prior to the event, the customer will be given a choice of mailing tickets or emailing digital tickets.
  • If tickets are purchased within seven (7) days of the event, the customer will be given a choice of having the tickets held at Will Call or emailing digital tickets.
  • Doors open one (1) hour prior to game time
  • Students must use the Student Entrance
    • DakotaDome entrance for football is on the southeast (SE) side, nearest the SCSC ticket office
    • Sanford Coyote Sports Center entrance for basketball is the South entrance, closest to Coyote Village
    • Students must sit in the Student Section
    • Any student wishing to sit in Reserved Seating must purchase an adult ticket

Will Call (Football)
  • General and Media Will Call is located inside the Sanford Coyote Sports Center main entrance
  • USD/Visiting Player Guests and Recruit Will Call are located inside the main entrance to the Sanford Coyote Sports Center
  • Patrons wishing to pick up Will Call tickets before the doors open can do so at the Sanford Coyote Sports Center main entrance
  • Tickets held at any Will Call or Pass List location can only be retrieved with a valid photo ID

Handicap Accessible Seating
  • Accessible seating may be purchased by request at the DakotaDome on game days, or by calling the Coyote Ticket Office at (605) 677-5959 at least 24 hours prior to game time
  • Accessible seating meets ADA requirements
  • If available, individuals may purchase one (1) accessible seat and one (1) companion seat

Fan Behavior
  • Persons guilty of lewd behavior, drunkenness or ingesting intoxicants in the DakotaDome or Sanford Coyote Sports Center will be ejected without refund
  • USD is not responsible for lost or stolen items
  • The University of South Dakota is a smoke free campus
  • No outside food or beverages are permitted
  • Artificial noisemakers and light sources are prohibited
Guest Code of Conduct
The University of South Dakota and Coyote Athletics are committed to creating a safe and enjoyable game day experience for all fans. Below is the Gameday Fan Code of Conduct:
  • Public intoxication or other signs of impairment related to alcohol consumption.
  • Possession or use of illegal drugs.
  • Vaping/Tobacco Use (including the use of e-cigarettes) is prohibited within USD venues.
  • Interfering with the progress of the event, including throwing any object onto the field/playing surface or going onto the playing surface (including post-game).
  • Sitting in a location other than the guest’s ticketed seat.
  • Disruptive, unruly, or illegal behavior towards participants, officials, fellow fans, or stadium personnel
  • Unattended children under the age of 16, not in a seated area (must be accompanied by an adult 18 or older)
  • Patrons must present a valid ticket/credential to access game venues and premium areas.
  • All fans are required to follow law enforcement and stadium personnel instructions regarding game day operations, policies and emergency procedures.
  • FIREARMS: firearms are generally prohibited unless carried in accordance with USD Policy 3.007.
Failure to follow this policy in any manner will be subject to removal from the venue without ticket reimbursement, potential loss of season ticket privileges or arrest.

Tailgating Policy
Ticket Transfer Policy

The University of South Dakota athletic department ticket transfer policy is as follows:

A.  Transfers of deceased season ticket holder's tickets may only be made to immediate family members of the current season ticket holder (son, daughter, etc...)
        1.  At the time of death, if there is a spouse surviving, no transfer is necessary. All priority points, years of continuous purchases and giving history will transfer within the account. This is the only condition in which those terms apply.
        2.  Transferring to immediate family other than spouse is as follows:
                a.  Only season tickets may be transferred
                b.  Priority points, years of continuous purchases and giving history will not transfer
                c.  Immediate family of deceased season ticket holder must notify the athletic ticket office with a request to transfer season tickets
                d.  If a minimum donation to the Howling Pack is required for those specific seats, that donation must be made by the new season ticket holder prior to transfer.

B.  In the event of a divorce or separation that does not result in the resolution for who retains the season tickets, the Coyote athletic ticket office will absorb the season tickets for the following season.
        1.  In the event that divorce/separation occurs after the distribution of the season tickets, it is up to the season ticket holders for best use until the season is over.
        2.  No refunds or exchanges will be made.

C.  All season ticket holders will be allowed to transfer their season tickets to immediate family members only.
        1.  Immediate family members are limited to a spouse, a parent, a child, a sibling, or to a domestic partner of the current season ticket holder.
        2.  New or existing account holders receiving transferred season tickets must assume the applicable season donations. Financial giving history will not transfer.
        3.  In order to transfer season tickets, the current season ticket holder must contact the Coyote ticket office by phone at 605-677-5959.

All transfer requests must be made before the start of the season and will be at the discretion of the South Dakota ticket office.

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